EPLAN Recommendations
- The computer on which the license is returned does not have an Internet connection.
- The second computer has an Internet connection.
- If you use proxy settings, have the proxy server address, port, username and password ready.
- For example.B, have a storage medium (USB stick) ready for data exchange.
In the case of a network license, the following also applies:
- Make sure that no licenses have been borrowed from the EPLAN License Manager (ELM Configurator).
- Open the EPLAN License Manager Monitor and check whether a license has been borrowed in the column "License borrowed until".
Return License
- Go to the EPLAN download area.
- Enter your serial number and your customer number.
- Confirm that you have read and accept the "General Terms and Conditions for the Delivery of Software and the Provision of Services*" and click on the "Login" button.
- You will now be shown all ordered software products.
- Select EPLAN Rehost, download the EPLAN Rehost Tool.
- Start the rehost .exe.
- Select the "Revocation" tab, then continue.
- Choose the "Manual Revoke" method and Step1: "Create Revocation Request".
- Enter the unlock code (EID).
- Use the "Create Activation Request" button to create your required return file.
- Save the file e.B. on a storage medium (USB stick) together with the rehost .exe.
- Use a PC with an unrestricted Internet connection and restart the rehost .exe.
- Use proxy server settings, then press "Settings" at the bottom left.
- Enter address, port, username and password.
- Select Step 2 "Download Permission Tickets (Online).
- Select the file "RevocationRequest file" from e.B your storage medium (USB stick).
- Press "Download Permission Tickets", your license will now be returned online and released for further activation on another hardware, this may take a few seconds.
- If the return is successful, you will be prompted to save another file. Save the file again, e.B. on a storage medium (USB stick).
- Now go back to your server or PC with the file.
- Start the rehost .exe again and now select Step 3: Revoke.
- Select the "Permission Ticket File" that EPLAN has sent you.
- Now press "Revoke". If the conversion is successful, select and save a confirmation file.
- Finally, you send EPLAN via your PC with a stable online connection and the rehost.exe and step 4 "Upload Revocation Ticket (online)" the license return.
- You can now use your EID to activate a different hardware.
Hint:
Further information can be found here: Returning a single-user license - without an Internet connection (eplan.help)