Answer questions about the part order
You will be informed via e-mail if EPLAN has a question about your part orders. In the e-mail, you can use the View question button to directly open the details on the part order in the browser and reply to the question there. However, you can also open details on the part in the overview of the part requests and part orders and answer the question there. Parts, which, for example, are on hold because of a question are marked in the list with the icon 
.
Requirement: Roles
| Organization | Company organization | ||||
|---|---|---|---|---|---|
| Area | Function | Designer | User | Designer | User |
| Part request | |||||
| Order from EPLAN | - | - | x | - | |
| Request from manufacturer | x | x | x | x | |
| Overview of the part requests and part orders: | |||||
| Open overview | x | x | x | x | |
| Filter part requests and part orders | x | x | x | x | |
| Open details on part requests or part orders | x | x | x | x | |
| Answer questions on the part order | - | - | x | x | |
| Download a part order | - | - | x | x | |
| Give feedback on downloaded part | - | - | x | x | |
Further information on roles in the Data Portal can be found here.
- Overview of the part requests and part orders.
- Details on the part order
Filter: Use the filter to find the part request or part order faster.
- On the start page of the part request, click View all requests. (Start page part request)
- Click the part / type or order number with the icon .
- Answer a question as accurately as possible and click Send.